One of the best parts of our 5+ year-long relationship with SymQuest is becoming a part of the brand’s growth. SymQuest Group, Inc., a wholly-owned subsidiary of Konica Minolta Business Solutions, has been ranked one of North America’s top managed service and document solutions providers. DMG has had the opportunity to guide SymQuest through the ever-changing world of marketing and branding to generate true marketing ROI through inbound channels.
With DMG as a strategic partner, SymQuest takes an integrated approach to marketing, recognizing the importance of consistent messaging and design across all channels both inbound and outbound. From their mobile-responsive website to their marketing collateral to their delivery truck, SymQuest has truly embraced the power of their brand.
of all service calls are answered by a real person within 3 rings.
of email and connectivity issues are resolved over the phone.
of on-site service calls are resolved without a second visit.