Office Manager / Production Coordinator

Position overview:

You love to make things work efficiently and have the ability to navigate and resolve evolving issues to support the team quickly. You thrive in a fast-paced environment, have a genuine passion for a job well done, and consistently drive all initiatives with immaculate attention to detail. In addition to internal support, you will be external-facing, managing vendor relationships, events, and overseeing facilities maintenance projects/sourcing.

As the Production Coordinator you support the Brand Team by coordinating the production schedule, working with vendors to solve problems, and handling orders from production by invoicing the client. Daily, you support Account Managers and outside suppliers simultaneously to ensure tasks and projects are delivered on time.

As the Office Manager, you ensure the smooth running of the office and day-to-day operation. You manage the invoicing of client orders, posting of vendor invoices, mail and fulfillment logistics.

In this role, you will:

• Manage an active and time-sensitive production schedule with vendors; review daily work schedules to maintain the day-to-day status of jobs in progress, ensuring jobs are delivered on time.
• Work with vendors to resolve issues with production, shipping, pricing and logistics.
• Communicate regularly with Account Coordinators/Account Managers about the jobs in progress.
• Process supplier bills and issue client invoices to balance customer satisfaction and company profitability.
• Receive client payments and data entry.
• Manage promotional products logistics, fulfillment, inventory, and reorder.
• Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands.
• Maintain the office environment by organizing files and ordering supplies. Order and manage supplies, maintain kitchen and meeting spaces, assist with scheduling and meeting prep.
• Provide general support to visitors.

Requirements:

• BA/BS degree.
• Proven experience as an Office Manager, Front Office Manager, or Administrative Assistant.
• Experience GSuite, MS Office, and comfortable managing your day with multiple cloud based technology platforms. We are paperless.
• Attention to detail and accuracy to produce consistently error-free work.
• Analytical mindset with the ability to solve problems and make decisions.
• Strong communication skills and comfortable talking with vendors over the phone.
• Excellent written and verbal communication skills.
• Tenacious ability to hit deadlines and meet commitments.
• Versatility and flexibility in managing your time and schedule in a quickly evolving environment.
• You are a fast learner.
• You are a self-starter, a can-doer.
• You are self-motivated, go-getter, can-doer, process-driven, ready to take action, use good judgment, and willing to help others.
• A positive attitude in all they do.

What's in it for?

• A competitive salary and comprehensive benefits package.
• 401k Plan with 3% Employer Safe Harbor Contribution.
• Participation in the Annual Profit Share Bonus.
• Open ears for innovations and ideas.
• Opportunity to advance in your career.
• A personal development plan created to help you (and us) grow.
• Work alongside recognized leaders who are passionate to help you learn, grow, and succeed.