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Account Manager

Burlington, Vermont

Delta Marketing Group is a fast-growing and award-winning Brand Activation agency. Since 1982, we've helped activate growth for some of the world's most recognized brands.

Are you looking for a creative and innovative work environment and want to see your ideas come to life?

We're seeking a superior customer-service oriented Account Manager (no cold-calling or telemarketing!) to manage current house accounts and build working relationships with prospects through inbound marketing and online chat. 

We have opportunities for ambitious sales professionals who want to invest their time in learning the ins and outs of our industry and are motivated to grow in their career.

Interested in this opportunity?

Interested in this opportunity?

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Position overview:

This is a Burlington VT based position

The Account Manager serves as the primary contact for the client during the sales process. Responsible for supporting and managing a diverse range of existing house-accounts and expanding our existing customer base. Accountable for managing and nurturing Inbound leads into new customers primarily through online chat.

Responsible for producing pricing information, quotes, and creative, high-quality presentations resulting in client purchases and strengthens client relationships. Works in tandem with the creative and production teams to ensure client satisfaction and on-time delivery of products.

In this role you will:

  • Responsible for managing current accounts and increasing sales volume by reactivating previous customers and follow up on inbound leads.
  • Responsible for sourcing products, quotes, and presentations resulting in client purchases.
  • Work in tandem with the creative and production teams to ensure client satisfaction and on-time delivery of products.
  • Achieve sales goals and margin objectives as outlined in the sales plan.
  • Grow sales within assigned accounts.
  • Actively market to your assigned accounts.
  • Manage online chat conversations with active leads.
  • Provide product solutions and up-sell opportunities to increase customer revenue
  • Contribute to group problem-solving and strategy meetings with the account team.
  • Work with Sales Manager to develop sales strategies.
  • Contribute to the onboarding and training of support personnel as required.

Essential Qualities

  • Organized and goal-oriented
  • Details are in your DNA
  • A natural problem solver
  • Is a trained listener
  • An amazing communicator
  • Embraces social media and “gets it"
  • Understands what makes people tick
  • Motivated to grow as a person and professional.
  • A positive attitude in all they do.

Requirements:

  • Bachelor’s Degree required
  • Minimum 2-5 years of experience with business-to-business inside sales, preferably within the promotional products industry
  • Amazing communication skills, outstanding writing skills, and superb listening skills.
  • Demonstrated selling skills and achievement of sales goals
  • Self-starter and results-oriented
  • Excellent presentation skills
  • Strong relationship building skills 
  • Expert organization skills and attention to detail.
  • An innate, curious drive to solve problems.
  • Tenacious ability to hit deadlines and meet commitments.
  • Proficiency in web-based applications.
  • The ability to research products and translate them into client presentations and orders.
  • Excitement about promotional products and brand activation.
  • A fast learner, self-starter, a can-doer, a go-getter.
  • Self-motivated, process-driven, ready to take action, use good judgment, and willingness to help others.
  • Knowledgeable of Advertising Specialties/Branded Merchandise/Promotional Products

What’s in it for you?

  • Get in on the ground floor of a rapidly expanding marketing agency.
  • Learn through hands-on training, education, and experience.
  • Work alongside recognized leaders who are passionate to help you learn, grow, and succeed.
  • Gain the experience required to be a successful Account Manager.
  • Grow your career professionally and financially, and love what you do.
  • Join a remarkable culture of inspiring and motivated marketing professionals.
  • Help activate some of the world’s most recognized brands.

Apply Today